Policy

You may return an item for refund or replacement within 30 days of the shipment date. Shipping and handling charges are non-refundable. All returns must be accompanied by the packing slip. When you return an item, follow the instructions on the packing slip, and most importantly, please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns.

Your packing slip will indicate where you need to send your return. In general, though, you may return merchandise to: NCL Golden Trove Sdn Bhd, 13ACD, Persiaran MPAJ, Jalan Pandan Utama, Pandan Indah, 55100 Kuala Lumpur, Malaysia

If you have any questions regarding your order, please feel free to contact us at: +6 03 4280 9488 or email cindy@nclslutions.com

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